Swimming pool kit’s must be unloaded by the customers receiving the order. This is not the responsibility of the trucking company.
The shipping company will deliver the Pool Kit in shrink wrapped pallet form, curb side, as close to your home as possible. However, at the discretion of the delivery company the truck driver may chose to deliver your order to a different location if restricted by neighborhood regulations or if location is rural and inaccessible by truck. It is your responsibility to unload the pool kit. The driver may help, but is not required to. Any storage fees, if you cannot accept the shipment in a timely manner, are the customer’s responsibility.
Dependent upon your order, pool kits may arrive to you in multiple shipments.
After delivery, the customer MUST check for shipping damage and complete inventory with comparison to the drawing before signing the delivery ticket. During inventory it is important to verify all items and quantity of items listed on the packing slip. Any missing items should be declared before the shipper leaves. If the customer fails to conduct a complete inventory of all items, then the customer will be responsible to purchase any items that were missing.